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Legal

Broker user agreement

  • 17 Sections
  • 4 min Reading time
  • Dec 21, 2025 Effective date

This Broker User Agreement ("Agreement") governs brokers, agents, and licensed real estate professionals ("Broker," "you," "your") who access the CondoGrid platform.

By creating a Broker account, downloading project materials, or using CondoGrid in any form, you agree to this Agreement and to the CondoGrid Terms & Conditions.

1 Eligibility & verification

You represent and warrant that:

  • You are a licensed real estate professional
  • You will provide accurate contact and brokerage information
  • You will use the platform for legitimate real estate purposes
  • You will comply with all local, state, and federal real estate laws

CondoGrid may request verification of your license or identity at any time.

2 Authorized use of platform

Brokers may use CondoGrid to:

  • Browse and research development projects
  • Download marketing materials provided by developers
  • Request information
  • Submit inquiries
  • View analytics and KPIs
  • Use CRM and messaging tools
  • Share project information with clients

You agree to use the platform professionally and responsibly.

3 Restrictions & prohibited activities

3.1 Scraping & data harvesting

  • Scrape projects or broker/developer data
  • Use bots, crawlers, or automation tools
  • Export or harvest email lists
  • Build competing datasets or platforms

3.2 Redistribution & IP violations

You may not redistribute materials for:

  • Resale
  • Competitive intelligence
  • Public uploading on third-party platforms
  • Marketing unaffiliated projects

You may only share materials with active clients.

3.3 Misrepresentation

You may not:

  • Present yourself as the listing or developer's exclusive agent
  • Change or alter project materials
  • Misquote pricing or availability
  • Promise incentives without developer approval
  • Represent CondoGrid in any way

3.4 Unauthorized commercial use

You may not:

  • Sell access to CondoGrid
  • Charge for CondoGrid materials
  • Use data to create a competing marketplace
  • Resell analytics
  • Build derivative products

3.5 Abuse of communication tools

You may not:

  • Spam developers or users
  • Send bulk emails using platform leads
  • Use CondoGrid for recruiting or solicitation
  • Abuse messaging tools to harass or flood developers

4 Broker responsibilities

You agree to:

  • Present accurate information to clients
  • Confirm pricing and availability directly with the developer
  • Use downloaded materials solely for property marketing purposes
  • Respect project-specific marketing rules and instructions
  • Protect client data and inquiries
  • Comply with fair housing and nondiscrimination laws

5 Client leads & inquiries

If you submit an inquiry:

  • The developer may contact you or your client
  • CondoGrid is not responsible for lead routing outcomes
  • You assume responsibility for follow-up
  • You may not misuse client information obtained through CondoGrid

You agree not to harass or repeatedly message developers or their teams.

6 Downloaded materials

Developers upload:

  • Floor plans
  • Renderings
  • Brochures
  • Videos
  • Price sheets
  • Marketing materials

These remain the property of the developer.

You may download and share them only for client-facing real estate activity.

You may NOT:

  • Rebrand the materials
  • Remove or alter developer logos
  • Add your own branding unless permitted
  • Publicly publish the materials (YouTube, blogs, ads, portals, etc.)
  • Use materials to promote unrelated properties

If in doubt, get written permission.

7 Accuracy of project information

CondoGrid does NOT guarantee:

  • Pricing accuracy
  • Timelines
  • Square footage
  • Availability
  • Amenity lists
  • Renderings or architectural details
  • Developer claims or promotional materials

You acknowledge that:

  • All project content comes from developers
  • CondoGrid merely displays provided materials
  • You must verify critical details independently

You will NOT hold CondoGrid liable for real estate decisions based on developer content.

8 Broker Pro & paid features

If you upgrade to a paid plan, the SaaS Subscription Agreement applies.

This includes:

  • Billing
  • Cancellations
  • Fair use limits
  • Upgrades/downgrades
  • No refunds
  • API access rules

9 Data privacy

When using the platform:

  • Your activity may be tracked for analytics
  • Developers may see engagement related to their projects
  • Your information may be shared with developers when you inquire

We do not sell broker data.

10 Account security

You are responsible for:

  • Maintaining confidentiality of your login
  • Any actions taken under your account
  • Notifying CondoGrid of suspicious activity

Sharing your account is prohibited.

11 Suspension & termination

We may suspend or terminate your account if you:

  • Violate this Agreement
  • Misuse project materials
  • Breach licensing rules
  • Engage in scraping
  • Misrepresent projects or pricing
  • Violate any state or federal real estate laws

Terminated brokers may not create new accounts without written approval.

12 No guarantee of results

CondoGrid does not guarantee:

  • Leads
  • Sales
  • Commissions
  • Broker activation
  • Client conversions
  • Market performance

Use of the platform is at your own risk.

13 Limitation of liability

To the fullest extent permitted by law:

  • CondoGrid is not liable for real estate losses
  • CondoGrid is not responsible for developer misrepresentation
  • CondoGrid's total liability is capped at fees paid in the last 3 months
  • CondoGrid is not liable for lost commissions or deals

14 Indemnification

You agree to indemnify CondoGrid against claims arising from:

  • Misuse of project materials
  • Misrepresentation to clients
  • Copyright or IP violations
  • Violations of real estate advertising laws
  • Abusive messaging or communication
  • Breach of this Agreement

15 Arbitration & governing law

This Agreement is governed by Florida law.

All disputes will be resolved through binding arbitration in Miami-Dade County, Florida.

No class actions. No jury trials.

16 Entire agreement

This Agreement + the CondoGrid Terms & Conditions constitute the full agreement between Broker and CondoGrid.

17 Contact information

CondoGrid LLC
Email: info@condogrid.io

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